28 Dickson Avenue, Artarmon 2064 Call us: (02) 9439 9399
Monday - Friday Open 9am - 5pm and 10am - 5pm on Weekends
Free Undercover Parking                                                                                       

Delivery

Dickson Avenue can arrange for the best and most secure transport to any destination within Australia and beyond. Delivery is made by our own Dickson Avenue staff to ensure expert service and assistance.

Alternatively, if you would prefer to make your own transport arrangements, we will pack your purchase to help ensure that it arrives in good condition.

Please note we try to keep to allotted delivery schedule to the best of our ability. Discretionary times can be avoided if customers give clear delivery instructions.

Our Delivery and Installation Fees are based on there being reasonable access at the delivery address. Should there be excessive time spent because of unreasonable access or removing of existing furniture etc. there could be an additional charge payable on delivery.

How soon can I expect delivery?

If you are located in metro Sydney, items that are in stock can be dispatched from our warehouse within 5-10 working days. As soon as you make a purchase, our sales assistant will inform you of our next delivery schedule.

Items on backorder and custom ordered items will take longer.

Our sales assistant will inform you of the lead time as your make your purchase. As soon as the item arrives at our warehouse, we will contact you to arrange delivery at your earliest convenience.

If you still have questions, browse our FAQs below or contact us.

How long will delivery take?

All furniture that is in stock can be dispatched within 5-10 working days to locations throughout metro Sydney. One of our staff will be in contact to arrange delivery at a time convenient for you.

How much do you charge for delivery?

Our delivery charge is based on location, we are happy to provide you with a quote according to your address.

Also, the standard delivery fee assumes reasonable access to the address. Should excessive time be required due to limited access to the property or removing existing furniture, there will be an additional charge payable upon delivery.

Can I pickup goods from your warehouse?

Absolutely, we are happy to help coordinate with your own transportation arrangements and will have your furniture packed and ready to be safely transferred.

Does your furniture need to be assembled?

Most of our furniture is pre-assembled, however larger items occasionally require minor assembly.

Our staff will completely install every piece of furniture as a part of our comprehensive delivery service.

Can you deliver outside Sydney Metro?

Yes, we are happy to arrange removalists or couriers depending upon the delivery address. Please direct any questions to our staff and we will find the correct solution for your order.

Do I need to be home to take delivery?

Although it is preferred that your furniture order be delivered when you are home to receive it, prior arrangements can be made to leave orders in a secure location.

Can I pay for my order upon delivery?

Sorry, it is our policy that all indoor and outdoor furniture and accessory orders must be paid in full prior to dispatch

Still need help? Send us a note!

For any other questions, please write us at sales@dicksonavenue.com.au or call us on (02) 9439 9399

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